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Velocity
Improved
Cross-functional relationships
Cross-functional relationships
Attrition
Quality
Trust
Happier people and teams
Shared problem understanding
"Ian brought strong design leadership and a genuine interest in the technical details behind the AI Agent experience. That deeper understanding allowed him to guide his team toward solutions that felt intuitive while respecting technical constraints. He stayed closely connected to the work, striking a rare balance between high-level vision as a leader and practical execution."
David Drucker - Founding Engineer, Kustomer
"Ian is an effective and strategic design leader who prioritizes people and business outcomes. He is able to quickly understand complex user ecosystems, competitively interpret opportunities, and bring others along with crafted storytelling."
Brandy Porter - VP, Vox Media
"He will challenge you to see outside of your plan and expose opportunities that you didn't know existed. A true leader, he is someone where you leave feeling smarter and more prepared just by having worked alongside him."
Dan Demole - President, Anthem Music
